This page has been created as a reference of policies I have as a piano technician. A lot of this applies only to institutional clients as opposed to private clients.
If a part of the piano breaks during work, if it is <8years old and not deemed to be defective from factory, I will repair for free. All other repairs will happen at cost.
I charge fees to dispose of various animal "debris". Feces: $20, Large Feces: $40, Blood: $50, Corpse: $100. Please keep pianos away from basements, trash, garages, etc.
Due Date: Payment is due day of for private clients, and 30 days for from service for institutional clients. After non-payment, I will triple any fee and send it to collections. Any communications regarding sending the bill to collections will put client into "probation". Probation is here defined as requiring all past bills paid and $500 deposit to schedule future tunings.